Frequently Asked Questions

Everything you need to know about shopping with Dr. Curvy

How do I determine the best size for me?

We provide a comprehensive size guide on every product page. Please take your measurements and compare them to our specific charts, as sizing can vary between different garment styles and materials.

What is your return and exchange policy?

We offer a 30-day return window for all items in their original, unworn condition with tags attached. Please note that for hygiene reasons, certain intimate apparel cannot be returned once the seal is broken.

How long will it take to receive my order?

Standard shipping typically takes 3-7 business days within the continental US. Once your order ships, you will receive a tracking number via email to monitor your delivery status in real-time.

What payment methods do you accept?

Dr. Curvy accepts all major credit cards (Visa, Mastercard, American Express, Discover), as well as digital payment options including PayPal, Apple Pay, and Google Pay.

Are your products made with sustainable materials?

We are committed to quality and ethical sourcing. Many of our premium collections feature breathable, eco-friendly fabrics designed for durability and long-lasting comfort.

Can I change or cancel my order after it has been placed?

To ensure fast delivery, we process orders quickly. You can request a change or cancellation within 60 minutes of purchase by contacting our customer support team via live chat or email.